Privacy Policy

Information Collection

In common with other websites, log files are stored on our web server saving details such as the visitor’s IP address, browser type, referring page and time of visit. Where registration is required, the visitor’s email address and username will be stored on our server.

Use and Sharing

Crest Solutions will use the information we collect to enhance your use of the website or to inform you of news, services, products and promotions by us. Email addresses will not be sold, rented or leased to third parties.

Visitor Options

If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in any email that you receive from Crest Solutions.

Cookies

Cookies are small digital signature files that are stored by your web browser. They remember visitor preferences when interacting with the website and they may also be used to track your return visits to the site. Third party advertising companies may also use cookies for tracking purposes. You may block cookies via your browser setting, but doing so may prevent access to certain features of this website. Please view our Cookies Policy here

Disclaimer

The content on this website is provided as an information guide only. While every effort is made to ensure the information on this site is accurate and current, Crest Solutions takes no responsibility for errors, omissions, or misleading statements on these pages or on any site linked to these pages.

Terms and Conditions

Terms and conditions of use and all issues regarding this website shall be governed by the laws of Ireland.

Data Privacy Notice

Here at Crest Solutions Ltd we take your privacy seriously and will only use that information to administer your account and to provide the products and service you have requested from us.

Your personal data – what is it?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation 2016/679 (the “Regulations”).

Who are we?

Crest Solutions Ltd and its subsidiary, Crest TS UK Ltd is a data processor (contact details below). A data processor is the legal body who processes personal data on behalf of the data controller.

How do we process your personal data?

Crest Solutions Ltd complies with its obligations under the Regulations by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes;

In order for Crest Solutions Ltd to provide you with Machine Vision, Serialisation and Managed Services, Crest Solutions Products and Services in line with our service contract, we need to know the limited personal details of those mentioned within that contract. Crest Solutions Ltd will only collect and use data that pertains to the terms of that Contract.

We will also use your name and email address to inform you of our future offers and similar products. This information is not shared with third parties and you can unsubscribe at any time via email.

What is the legal basis for processing your personal data?

  1. Consent of the data subject
  2. Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract.
  3. Processing is necessary for the legitimate interests of the data controller or a third party, except where such interests are overridden by the interests, rights or freedoms of the data subject.

Sharing your personal data

All the personal data we process is processed by our staff in Ireland and the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union. No third parties have access to your personal data unless the law allows them to do so.

We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

How long we keep it

Crest Solutions Ltd will keep your personal data for no longer than reasonably necessary for the duration of the contract and a period of 6 years thereafter to cover all warranties and Service Level Agreements in order to ensure we deliver a quality service to you and can facilitate repeat orders. Extensions to this time limit may be sought on an annual basis and you can unsubscribe after the retention period via return email.

What are your rights?

Unless subject to an exemption under the Regulations, you have the following rights with respect to your personal data:

  1. Subject access
  2. To have inaccuracies corrected
  3. To have information erased
  4. To object to direct marketing
  5. To restrict the processing of their information, including automated decision-making
  6. Data portability

Transfer of Data Abroad

Crest Solutions Ltd does not transfer personal data outside the EEA.

Automated Decision Making

Crest Solutions Ltd does not operate an automated decision-making platform.        

Contact Details

Our HR Manager is Gráinne Hegarty and you can contact her at grainne.hegarty@crestsolutions.ie.

 

Privacy Policy Changes

This privacy policy may change. All updates will be posted on this page.